Responsible Gaming at 88casino

1 18+ Age Restriction Policy

88casino enforces a strict minimum age policy across all products and services on the platform. Gambling is permitted only for individuals who are 18 years of age or older. This policy applies to every player in Bangladesh regardless of the type of game or betting activity.

During the account registration process, all players are required to confirm that they are aged 18 or above. This declaration alone is not sufficient — 88casino also conducts identity verification (KYC) checks on all accounts, requiring players to submit government-issued identification such as a National ID card or passport to confirm both identity and age before financial transactions are permitted.

Accounts where age verification cannot be completed, or where we have reason to believe the account holder may be under 18, will be immediately suspended pending further investigation. Any funds deposited by an underage player will be returned and the account permanently closed. We reserve the right to request additional documentation at any time if we have reasonable grounds to suspect that an account is being operated by or on behalf of a minor.

2 Recognising Problem Gambling

Gambling is designed to be an entertaining pastime, and the overwhelming majority of players on 88casino engage with our platform safely and responsibly. However, for some individuals, gambling can become problematic. Being able to recognise the early warning signs is the first and most important step toward addressing a gambling problem before it escalates.

Consider whether any of the following statements apply to you or someone you know:

88casino also uses internal monitoring systems to identify patterns of play that may indicate problem gambling behaviour — such as rapidly escalating bet sizes, extended unbroken sessions, or unusual deposit patterns. Where such patterns are detected, our responsible gaming team may proactively contact the player concerned to offer support and information about available tools.

3 Self-Exclusion Tools

Self-exclusion is one of the most powerful tools available to players who feel that their gambling is becoming difficult to control. 88casino offers a self-exclusion programme that allows you to restrict your own access to the platform for a defined period — or permanently.

Our self-exclusion options are as follows:

88casino takes self-exclusion seriously. If a self-excluded player attempts to circumvent the restriction by creating a new account using different credentials, we reserve the right to close all associated accounts and forfeit any winnings accrued during the excluded period. We ask that you do not attempt to bypass a self-exclusion — the restriction is there to protect you.

4 Deposit & Spending Limits

Setting financial limits is an effective way to ensure that your gambling activity stays within boundaries that are comfortable for your personal budget. 88casino provides a suite of financial limit tools that you can apply to your account at any time.

• Daily deposit limit: Set a maximum amount (in BDT, using the ৳ symbol) that you can deposit in any rolling 24-hour period. For example, you might set a daily deposit limit of ৳2,000 to keep your daily spending predictable.
• Weekly deposit limit: Set a maximum deposit total across any rolling 7-day period. This is particularly useful for players who prefer to manage their gambling budget on a weekly basis.
• Monthly deposit limit: Set a hard ceiling on your total deposits across any calendar month. Once the monthly limit is reached, no further deposits will be accepted until the new calendar month begins.
• Session loss limit: Set a maximum amount you are willing to lose in a single gambling session. Once this threshold is reached, your session will be automatically ended and you will be prompted to take a break.
• Wager limit: Set a ceiling on the total value of bets you can place across a defined time period, independent of deposit activity.

To set or modify your deposit limits, contact our support team at any time via live chat or email. We recommend reviewing your limits periodically — particularly after major life changes such as a change in income — to ensure they remain appropriate for your circumstances.

5 Time-Out & Cool-Off Features

Sometimes all a player needs is a short break to regain perspective. The 88casino time-out feature allows you to pause your account for a defined period without committing to a longer self-exclusion. This is a practical tool for players who recognise that they are playing more than intended and want a structured way to step back.

Available time-out periods on 88casino include:

• 24-hour time-out: A single-day pause, effective immediately upon request. Useful after an unexpectedly long session or a run of losses.
• 7-day time-out: A full week away from the platform. Your account remains registered but inaccessible for the duration.
• 30-day time-out: A month-long pause giving you significant time to reflect on your gambling habits without the finality of a formal self-exclusion.
• Up to 6-week time-out: An extended cooling-off period suited to players experiencing heightened stress or financial pressure who want a longer structured break.

In addition to time-out features, 88casino offers in-session tools to help you manage your play in real time:

• Session time reminders: Receive an on-screen notification after a set period of continuous play (e.g., every 30, 60, or 90 minutes) prompting you to take a break.
• Reality check pop-ups: Periodic summaries showing your session duration, total bets placed, and net win/loss position — delivered as non-intrusive on-screen overlays.
• Auto-logout: Automatically log out of the platform after a period of inactivity or after your pre-set session time has elapsed.

6 Player Protection Measures

Beyond the tools that individual players can activate themselves, 88casino operates a range of platform-level safeguards designed to protect all players — particularly those who may be vulnerable or at risk.

• Proactive responsible gaming outreach: Our responsible gaming team monitors account activity for behavioural indicators associated with problem gambling. If flagged patterns are detected, a team member may contact the player directly to offer information and support — even if no formal request for help has been made.
• Mandatory KYC before withdrawals: All players must complete identity and age verification before any withdrawal is processed. This serves both as a security measure and as a checkpoint to confirm the player is eligible to participate on the platform.
• No credit gambling: 88casino does not offer credit facilities. All gambling activity must be funded from a player's own pre-deposited balance. Players cannot gamble on borrowed funds through the platform.
• Responsible gaming information: Responsible gaming information, including links to this page and to our support team, is displayed prominently throughout the platform — not just in the footer, but in the account area and during deposit flows.
• Training of support staff: All 88casino customer support agents receive training on responsible gaming principles, problem gambling indicators, and the correct procedures for handling sensitive player disclosures.
• Suppression of marketing to at-risk players: Players who have activated any responsible gaming tool — including deposit limits, time-outs, or self-exclusions — are automatically removed from promotional marketing lists for the duration of the restriction.

7 Getting Help & Support

If you believe that gambling is causing problems in your life — financially, emotionally, or in your relationships — we urge you to reach out for help. There is no shame in asking for support. Acting early is always better than waiting until problems become severe.

88casino's support team is available 24 hours a day, 7 days a week, and can assist you with:

• Activating a self-exclusion or time-out on your account
• Setting or reducing deposit and wagering limits
• Temporarily locking your account while you seek professional support
• Permanently closing your account at your request
• Providing information about responsible gaming resources available in Bangladesh

8 Parental Controls & Minor Protection

If you share a computer, tablet, or mobile device with children or younger family members, it is important to take steps to prevent minors from accessing gambling platforms — including 88casino. While our platform enforces mandatory age verification, additional precautions at the device level provide an extra layer of protection.

We recommend the following steps for parents and guardians:

• Never share your login credentials with anyone, including family members. Your 88casino username and password should be known only to you.
• Log out of your account after every session, especially on shared or family devices. Do not use the "remember me" or auto-fill feature on devices accessible to minors.
• Use device-level parental controls available on Android, iOS, Windows, and macOS to restrict access to gambling websites and apps. These controls can typically be found in the device's Settings or Family Safety sections.
• Consider browser-level filtering software to block gambling-related websites across all browsers on a shared device. Multiple third-party parental control applications are available for this purpose.
• Talk to your children about responsible gambling. Open conversations about money, risk, and the nature of gambling help young people develop healthy attitudes before they reach adulthood.

88casino will never direct marketing communications toward individuals who have indicated they are under 18, and we do not use advertising imagery or language that could be considered appealing to minors. If you believe any of our marketing content is inappropriate in this regard, please notify our support team so we can review and address the concern promptly.